Coronavirus Job Retention Claim Progress Reportby The Payroll Manager on 04/27/20
We hope you are keeping safe and well.
After an enormous effort on top of our normal workload we have managed to make claims for over 65% of the clients who requested that we act for them in this matter.
We understand that the system was put together in response to a national crisis but it has really put us under incredible pressure to meet client expectations. We think we will be able to complete all requested claims by the end of Wednesday this week.
The system is difficult for us because we cannot revisit claims that we have made, the system has crashed at vital moments, and worst of all we have no idea whether anybody has received any funding yet. Given that we started processing claims on the day the portal became available on Monday 20th April we had hoped to receive positive feedback saying 'the money is in the bank - thank you'. We are not receiving any confirmations from HMRC so if you have had money paid directly into your account can you add a comment? There is no need to identify yourself but it would be great to know that the funds are beginning to trickle through.